Disabled Refuge

A disabled refuge or fire refuge is an area within a building that is designed as a safe location where a person unable to use the stairs unaided can wait in relative safety until they can be assisted in their evacuation. Refuges are normally located in or adjacent to a protected staircase which is used as a fire exit route. A disabled refuge EVC (emergency voice communication) system is the equipment that provides the means of communication between the disabled refuges and the control room. It is an intercom system with special features to increase usability and reliability in the event of an emergency.

Disabled Refuge


A typical system comprises one or more outstations located in refuges, a master station for use by staff / fire fighters and control equipment. Refuge stations are located in refuges and used to call for assistance. Outstations are typically simple to operate, with a single button to call for assistance.

Systems for all types of building

All of our disabled refuge systems offer keyed enabled switches, integral fault monitoring, automatic audio path testing, and battery backed power supplies providing at least 24 hours of standby and 30 minutes of operation.

For smaller sites, we offer our cost effective compact system whereby all system control equipment, PSUs and standby batteries are built into our fire panel sized master stations. For larger sites, we offer our more flexible standard system. With more outstation stations, customisable vandal resistant master stations for exposed areas, additional cabling options, remote monitoring interfaces, etc. 

Panoramic Security Solutions has provided incomparable service. Their ‘no problem, nothing's too big, nothing's too small’ attitude is fantastic and a real breath of fresh air…whether dealing with the MD or the field staff, we receive professional, conscientious service.

John Lyons – Commercial Portfolio Director, Engie Services

I’m the network manager for a large Academy based in Manchester and we have used Panoramic Security Solutions multiple times over the years. I have been very impressed by the level of professional service that we have received and how quickly they were able to book us in. All the staff that I have dealt with have been helpful, knowledgeable and friendly so I would have no doubts in recommending Panoramic Security Solutions to other businesses.

R. Partovnia, Network Manager – Kingsway Community Trust.

Panoramic Security Solutions provided us with, not only a complete security solution, but a team of dedicated staff that made sure all needs were met.

A. Pinder – MD, Grade 1 Precision Engineering

Contact Us

Panoramic Security Solutions

Unit D7, Newton Business Park ,
Hyde, Cheshire SK14 4UQ

Customer Support 0844 800 8589


Follow us on Social Media

Site Links